Article 1: Preamble
This Website is operated by THEMIS PARTNER COMPANY LIMITED, a private limited company with company registration number 0105561013041.
Please read these terms and conditions carefully before accessing or using our Website. By accessing or using any part of our Website, you agree to be bound by these terms and conditions. If you do not agree to all of this agreement’s terms and conditions, you may not access the Website or use any Services. If these terms and conditions are deemed an offer, your acceptance is expressly limited to these terms and conditions.
Any new features or tools added to the current store are also subject to the terms and conditions. You can view the most recent version of the terms and conditions at any time on this page. We reserve the right to update, modify or replace any part of these terms and conditions by posting updates and/or changes on our Website. It is your responsibility to check this page for changes periodically. Your continued use or access of the Website following the posting of changes constitutes acceptance of those changes.
Article 2: Themis Partner services
THEMIS PARTNER COMPANY LIMITED is an online platform that provides the following services (Services):
- Provision of documents templates in WORD (the “Document(s)”),
- Provision of administrative documents
- Putting you in touch with lawyers, accountants, and consultants,
- Completion, directly or through any Service Providers specializing in the management of administrative formalities, of formalities (digital or paper) relating to documents with, in particular, the Department of Business Development, Immigration offices, Labor offices, and others,
- Accomplishment through any Services Providers specialized in accounting management of companies located in Malaysia,
THEMIS PARTNER is not a law firm or accounting firm and does not provide legal and accounting advice. The Services offered on the Website are in no way a substitute for a legal consultation. THEMIS PARTNER cannot guarantee the intervention of a lawyer, accountant, or consultant following contact. The latter is entirely free of his choice and likely not to assist you (especially in a conflict of interest).
Article 3: Services providers
Service providers are not employees or agents of Themis Partners. Themis Partner is not involved in user agreements or user representation.
Themis Partner is not a party to contracts between users and Service Providers. These contracts are solely between Users and Service Providers. Themis Partner facilitates these contracts by generating a letter of commitment between users and Service Providers and providing communication and payment tools.
Service providers freely and independently set their prices on Themis Partner. Themis Partner does not charge Service Providers any fees. There is no cost-sharing between Service Providers and Themis Partner.
Themis Partner charges buyers the Service Providers’ amount and adds the Themis Partner processing fee and applicable taxes. Purchasers pay for the services provided by the Service Providers and for Themis Partner features. Once Themis Partner has collected payments, Service Providers bill their fees to Themis Partner.
Article 4: Rights and responsibilities
4.1 Connecting with a Service Provider
Themis Partner cannot be held liable for any difficulties that may arise due to a Connection with a Service Providers. Themis Partner is not involved in the contractual relationship between you and the Service Providers you have selected and does not assume any liability arising out of or connected with such a relationship. Accordingly, Themis Partner is neither the agent nor the principal of the Service Providers. Therefore, if you are not satisfied with the advice provided by the Service Providers you have selected, you should contact the Service Providers directly. The Service Providers are solely responsible for the Services they provide and for any complaints or any other problem related to the relationship established between you and them.
4.2 Use of the Documents available on our Website
As part of an obligation of best efforts, Themis Partner warrants that all Document templates made available to you on our Website are adequately designed using reasonable precautions to avoid errors and omissions and that the Documents are free from defects in quality under normal use on the day of order, subject to the accuracy of the information you have completed.
Themis Partner makes no warranty that your use of the Documents will meet your needs and/or circumstances, as the document templates provided by Themis Partner are generic documents, and you give all answers. You acknowledge that each Document consists of a template to be completed by you and that you are solely responsible for its completion:
- the appropriateness of the form of the contract template chosen and the use you make of it
- the choice of options proposed in each model
- the accuracy of the completeness of the answers and information completed by you.
Themis Partner shall not be liable for any indirect or consequential damages of any kind that you may suffer as a result of the use of the documents, including, without limitation, any financial or commercial loss, loss of profits, loss of data, even if Themis Partner has been advised of the possibility of such loss or damage.
You are informed that the information contained in the Documents, in addition to the fact that they are likely to be updated and/or subject to change, in particular, due to ongoing changes in regulations and court decisions, is designed to complement other sources of information and your expertise and is therefore not necessarily complete.
In any event, Themis Partner shall not be liable in any way for the use of any document from our Website, deed, or form other than a Document.
4.3 Information available on our Website
We are not liable if the information provided on our Website is not accurate, complete, or current. The material on our Website is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete, or current sources of information. Any use of the information on our Website is at your own risk.
Our Website may contain certain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to change our website’s content at any time, but we have no obligation to update the information on our Website. You agree that it is your responsibility to monitor changes to our Website.
Article 5: Services and prices modification
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Services (or any part or content thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
Article 6: Billing information
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or orders that use the same billing and/or shipping address. If an order is changed or canceled, we may notify you by contacting the email address and/or billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates so that we can complete your transactions and contact you if necessary.
You may pay for your purchases :
- By credit card. Themis Partner uses the secure payment service provided by OMISE;
- By installments payment as provided by OMISE;
- By internet banking as provided by OMISE;
- By bank transfer. At the time of order, we will provide you with the bank details of the Themis Partner account to which you wish to make the transfer and your file number to be indicated in the transfer order. Orders are processed within a maximum of 48 hours after receipt of the transfer. The order is only considered adequate when the secure banking payment center has given its approval to the transaction;
Article 7: Omise Services
The payment services of OMISE will not be used in the financial transactions for the payment of Services Providers. In fact, any customer interested in having a legal, accounting or consultation services with the Services Providers of Themis Partner will have to pay these services fees by bank transfer into the bank account of Themis Partner or directly to the Service Providers’ bank account.
However, OMISE payment services will only be used for the payment of document templates written by the Themis Partner, accessible only on the Themis Partner website.
Article 8: User comments, feedback and other submissions
If at our request, you send specific submissions (for example, contest entries) or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, “Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use the Comments you send to us in any medium. We are not and will not be obligated to (1) keep the Comments confidential, (2) pay compensation for the Comments, or (3) respond to the Comments.
We may, but have no obligation to, monitor, edit or remove any content that we deem, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms and Conditions.
You agree that your comments do not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive, or obscene material or contain computer viruses or other malicious software that could in any way affect the operation of the Service or any linked website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third-parties as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We assume no responsibility for comments posted by you or any third party.
Article 9: Refund policy
We want you to be 100% satisfied with our services. If you are not satisfied or if you think there was a billing error, please contact our customer service department by email at [email protected] immediately so that we can help you solve the problem, reimburse you or offer you credit that can be used for future services.
When you contact us, please include full details about the services you purchased so that we can ensure that you are completely satisfied with your experience with Themis Partner. All refund requests must be made within 30 days of purchase.
Providers Services Refund
Unless otherwise stipulate, Themis Partner do not offer refunds on payments we have collected to beneficiate the assistance of a Service Providers from Themis Partner. However, for any reclamation, we invite to contact Themis Partner’s customer service department for assistance by email at [email protected].
Themis Partner do not offer refunds on payments regarding the Documents that the User can download through our website. Themis Partner do offer the replacement of the Documents (excluding translation documents), FREE of charges, if one or more sentences in the Documents contain counter meanings that do not allow the Documents to be used. Replacement applies only to faults in the Documents and not to customer faults;
Article 10: Intellectual and industrial property
All copyrights, trademarks (including distinctive signs and/or presentation), and other intellectual property rights (registered or not) belong to Themis Partner.
10.1 Our website components
All intellectual property rights to the Documents in which the Themis Partner logo appears that can be generated through our Website belong exclusively to Themis Partner. Any unauthorized use or reproduction, even partial, of the Site, Content, templates for generating Documents is strictly prohibited. Any offender will be prosecuted before the competent courts.
You agree to the following:
- the Documents are the property of Themis Partner ;
- you will not use the Documents for any purpose other than as expressly permitted in these terms and conditions;
- you will not publish or distribute the Documents in any media or Website without the prior written permission of Themis Partner or following these terms and conditions;
- Any prior distribution or distribution of any Documents that violates these Terms is subject to liquidated damages in an amount equal to the amount that would be payable by a copyright infringer for knowingly copying a work, based on the fact that each page of any website that uses Themis Partner Documents is a separate work under the Copyright Act and that each client’s access to a page of a website is a separate publication of a work.
10.3 Trademark, logo, and graphic charter
In particular trademark and copyright, all intellectual property rights on the name “Themis Partner,” the logo “Themis Partner,” and the graphic charter of the Site belong exclusively to Themis Partner. Any unauthorized use or reproduction, even partial, is strictly prohibited. Any offender will be prosecuted before the competent courts.
Article 11: Disclaimer of warranties; limitation of liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that we may discontinue the Service for indefinite periods or cancel the Service at any time without notice from time to time.
You expressly agree that your use or inability to use the Service is at your own risk. The Service and all products and services provided to you through the Service are (unless we expressly state otherwise) supplied to you “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall THEMIS PARTNER COMPANY LIMITED, our directors, officers, employees, affiliates, agents, contractors, trainees, suppliers, Service Providers, or licensors be liable for any direct, indirect, incidental, punitive, special or consequential injury, loss, claim or damage of any kind, including, without limitation, lost profits, revenue, savings, data, replacement costs or any other similar damages, whether based in contract, tort (including negligence), any liability, strict or otherwise, arising out of your use of the Services or any product obtained through the use of the Services, or for any other claim relating in any way to your use of the Services or any product, including, without limitation, any error or omission in any content, or any loss or damage of any kind incurred as a result of your use of the Services or any content (or product) posted, transmitted or otherwise made available via the Services, even if advised of the possibility thereof.
Article 12: Disputes and cancellations
Buyers and Service Providers need to resolve disputes between themselves. If for any reason, this fails, users or Service Providers may contact Themis Partner’s customer service department for assistance by email at [email protected].
Article 13: Governing law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed following the laws of Malaysia.